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Warranty


Home Sewing Machine Service Warranty
Industry standard, 90 day warranty on parts and labor with a "Complete" home sewing machine service. For a fix a 90 day warranty is included only for the problem that was fixed.

Manufacturer's Warranty Services
Grant House Sewing Machines provides factory authorized warranty parts and services for Pfaff and Brother home sewing machines and all other new home and industrial sewing machines purchased from Grant House.

One Year Free Service for Home Sewing Machines
Services provided within the first year after purchase of a new or used home sewing machine from Grant House are typically provided at no service charge. Industrial warranties vary but nominally include 90 days for parts and labor on new sewing machine heads and a 1 year warranty on industrial sewing machine motors. Some exceptions apply.

Industrial Machine Warranty
Typically 90 day warranty to repair or replace the deffective part or machine at our and the distributor's or manufacturer's discretion. Limitations apply.

Freight Claims
Industrial equipment is shipped F.O.B. origin. Responsibiilty for filing a claim and receiving compensation for damages during shipment is the responsibility of the customer. Damage during shipment must be reported immediately to the freight company and to Grant House Sewing Machines.